… was mentioned in a client’s newsletter.


Sarah used one of these “Today, I” posts as a jumping off point for what she wrote.

Two things to notice:

First, little things that happen in your life are a source of newsletter ideas. In Sarah’s case, one little question led to an entire newsletter.

Second, content has legs. The more of it you create and distribute, the more likely others are to notice you, remember you, and share you with others.

I’m no scientist, but I believe that’s called “Marketing.”

P.S. Sarah is a former nurse, turned attorney, who is both the child and wife of a physician (nothing creepy here, those are two different people). Today, she combines all of that and travels the country speaking on the topic of what’s happening in American medicine. If you want a clear explanation of where we have been and where we are going, subscribe to her amazing newsletter, here (scroll to bottom of page).



… received a check for $440.20.


It’s commission on the publication of my new book. And it means I passed breakeven.

$131.25 for the cover design
$69.00 to purchase the image we used on the cover
$125.00 for editing
Total: $325.25

Twenty-five years ago when I published my first book, it cost me $6500.00. I’m still not at breakeven.

Cost is no longer a barrier to book publishing. If you’ve got a book inside of you, it’s time to give birth!


… received two emails.


They arrived in my inbox, one immediately after the other. Both were in reference to the newsletter I published this past Friday.

The first, from Steve, said: “Great points made in this edition. Good food for thought.”

The second, from Godfrey, said: “Please delete me, I have absolutely no interest in receiving your e-mails.”

Which one should I use as fuel?

Hint: The one I choose will have a big impact on the rest of my day. Maybe longer.


… got an email from Ken.


He asked, regarding my last newsletter, “Why your headline says, ‘For what do you stand?’ rather than, ‘What do you stand for?’

My answer: Because it’s more interesting.

You can tell people you are “on the phone or away from my desk.”

You can name your company, “MY LAST NAME and Associates.”

You can make a point about customer service during your next presentation by sharing the Nordstrom Tire Return story.

Nobody will complain … because nobody will notice.

You have dozens of opportunities each day to start a conversation. It begins when you give people something to talk about.


… saw my doctor.


She asked if I had any “undue stress in my life.”

I said, “No, all my stress is due.”

People with jobs have undue stress. The boss, the commute, the dress code, the politics, blah, blah, blah.

People like us (business owners), on the other hand, have real problems. They’re still problems, but they are not mysterious or inappropriate.

Hard work is not the same as stress. (Maybe that’s why I look so good.)