Behind-the-scenes advice for busy solo professionals courtesy of Michael Katz, Blue Penguin Development

responded to an email from someone

who was part of a webinar I presented this morning.

I noticed in his signature line that he was from Toronto, so I commented on that and said I hoped to be back there to visit again soon.

So easy to make slightly stronger connections with people when you find areas of common interest to personalize the conversation. Just requires a bit more attention to the details!