Behind-the-scenes advice for busy solo professionals courtesy of Michael Katz, Blue Penguin Development

am in Maine


We are working remotely this week, cat-sitting (don’t ask).

I found a cozy little coffee shop on Yelp and noticed several signs inside and outside of the shop when I arrived: “We Do Not Accept Cash.”

Good idea?

Well, not according to some of the reviews I read from customers who objected to the recent change.

My view? It’s your business; do whatever you want.

You get to set the hours, decide what’s on the menu, control the thermostat, etc.

The customer/client isn’t always right, whether you own a coffee shop or provide a professional service.

If you’re not making the rules, who is?