Behind-the-scenes advice for busy solo professionals courtesy of Michael Katz, Blue Penguin Development

went to check on my subscription to Inc. Magazine,

after realizing recently that I have not received an issue in at least four months!

No phone number for customer service. The only option is to fill in their form and wait to hear back “within two business days.”

It’s so easy to shine as a solo professional thanks to the low bar that big companies insist on setting! Thank you Inc.